Which product warranty applies?
Ask for the warranty information on the exact material you choose.
WARRANTY COVERAGE
Your OCIP warranty, in writing.
Read the terms with your proposal, then file them with your project documents.
- Type
- Written coverage
- Materials
- Applicable product terms
- Installation
- Project agreement
- Reference
- Published warranty terms
Illustrative property view.
BEFORE WORK BEGINS
Confirm what applies before you sign.
Checking OCIP warranty coverage? Look at material and installation coverage separately. Ask which terms apply to your product and which to the agreed scope.
Read the written conditions, exclusions and responsibilities with the proposal, before the job starts. Keep them together so a later question has a clear reference.
WARRANTIES & TERMS
The published terms.
Read OCIP’s published warranty and project terms below, then confirm the provisions that apply to your written agreement and selected products.
Material Warranties
- Paver material: 25 years Varies by manufacturer but typically a lifetime warranty
- Artificial turf: 10 years Varies by manufacturer
- Alumawood patios: limited lifetime
- Lighting & softscape: varies by product
Install warranties
The Orange County Interlocking Paver Co. uses the best materials in the business, along with installing all paver products to ICPI standard. We are confident you’ll love the workmanship, which is why we offer a warrantee for the following:
- Low voltage LEDs: 1 year
- Masonry: 1 year
- irrigation systems: 1 year
- Plants & trees: varies by component
Warranty conditions
Warranties are only valid if payment is made upon full completion. If the work is not completed to customer satisfaction upon final job walk, we will fix it at our own expense.
OTHER TERMS
Change Orders
Once construction begins, additions, alterations and diversions from the design plan will require a signed “change order” document from both homeowner and designer. Any additional costs that accompany the request are due in full upon request. Unforeseen obstacles are not uncommon, and homeowner agrees to over any additional cost due to any event that may occur (tree roots, tree stumps, buried hazard material, buried concrete footings, clogged drains, etc.)
Concrete Removal
Demolition estimates budget for 4” thick concrete, no rebar. For every additional inch after 4”, demolition cost will increase $1/SF. Contractor will warranty concrete if concrete cracks more than ⅛ of an inch wide. Hairline cracks occur commonly and are not covered under warranty. Contractor will not guarantee invasive grass or weeds returning after post emergent (weed & grass killer) treatment has been applied. This includes new lawns.
HOA
Client is responsible for HOA compliance and document submittal. All deposits are non-refundable if client cancels after 72 hours of signing Contract. Plan fees are non-refundable as well
QUESTIONS TO ASK
Four questions worth asking.
What work is included?
Read the installation coverage next to the agreed scope, and keep both with your proposal.
What conditions and exclusions apply?
Look for the exclusions, payment conditions and responsibilities set out in the written terms.
Who should I contact?
Save 714-627-5543 and tyler@ocip.biz with your project documents so you can raise a question with the details in front of you.
KEEP A CLEAR RECORD
Keep one project folder.
Put the agreement, any change orders and your product’s warranty information in one place. When something needs clarifying, contact OCIP with those project details in hand.
Keep the published terms, your written agreement and the applicable product warranty documents together. If anything is unclear, ask OCIP which provisions apply to your project before signing.
Questions about coverage.
Material and installation coverage are different. OCIP’s published terms list material warranties and installation provisions separately, with conditions for validity. Read the full terms above and ask which product and installation coverage applies to the pavers and scope in your agreement before work begins.
The complete published warranty and project terms appear above on this page. They include material coverage, installation provisions, payment conditions, change orders, concrete and HOA responsibilities. Read them with your proposal and keep the applicable product documents and signed agreement together for reference.
No. OCIP’s published terms exclude hairline concrete cracks and state coverage for cracks more than one eighth of an inch wide. Read the full conditions above, including payment requirements, and confirm how the provisions apply to your written agreement.
Call or email OCIP with your project details, a description of the concern and photographs where helpful. The number is 714-627-5543 and the email is tyler@ocip.biz. Have your agreement and warranty documents available so both sides work from the same terms.
CONTACT OCIP
Have a coverage question?
Already built with OCIP? Call or email with your project details and the paperwork you have.
WARRANTY COVERAGE
Your OCIP warranty, in writing.
Read the terms with your proposal, then file them with your project documents.
- Type
- Written coverage
- Materials
- Applicable product terms
- Installation
- Project agreement
- Reference
- Published warranty terms
Illustrative property view.
BEFORE WORK BEGINS
Confirm what applies before you sign.
Checking OCIP warranty coverage? Look at material and installation coverage separately. Ask which terms apply to your product and which to the agreed scope.
Read the written conditions, exclusions and responsibilities with the proposal, before the job starts. Keep them together so a later question has a clear reference.
WARRANTIES & TERMS
The published terms.
Read OCIP’s published warranty and project terms below, then confirm the provisions that apply to your written agreement and selected products.
Material Warranties
- Paver material: 25 years Varies by manufacturer but typically a lifetime warranty
- Artificial turf: 10 years Varies by manufacturer
- Alumawood patios: limited lifetime
- Lighting & softscape: varies by product
Install warranties
The Orange County Interlocking Paver Co. uses the best materials in the business, along with installing all paver products to ICPI standard. We are confident you’ll love the workmanship, which is why we offer a warrantee for the following:
- Low voltage LEDs: 1 year
- Masonry: 1 year
- irrigation systems: 1 year
- Plants & trees: varies by component
Warranty conditions
Warranties are only valid if payment is made upon full completion. If the work is not completed to customer satisfaction upon final job walk, we will fix it at our own expense.
OTHER TERMS
Change Orders
Once construction begins, additions, alterations and diversions from the design plan will require a signed “change order” document from both homeowner and designer. Any additional costs that accompany the request are due in full upon request. Unforeseen obstacles are not uncommon, and homeowner agrees to over any additional cost due to any event that may occur (tree roots, tree stumps, buried hazard material, buried concrete footings, clogged drains, etc.)
Concrete Removal
Demolition estimates budget for 4” thick concrete, no rebar. For every additional inch after 4”, demolition cost will increase $1/SF. Contractor will warranty concrete if concrete cracks more than ⅛ of an inch wide. Hairline cracks occur commonly and are not covered under warranty. Contractor will not guarantee invasive grass or weeds returning after post emergent (weed & grass killer) treatment has been applied. This includes new lawns.
HOA
Client is responsible for HOA compliance and document submittal. All deposits are non-refundable if client cancels after 72 hours of signing Contract. Plan fees are non-refundable as well
QUESTIONS TO ASK
Four questions worth asking.
Which product warranty applies?
Ask for the warranty information on the exact material you choose.
What work is included?
Read the installation coverage next to the agreed scope, and keep both with your proposal.
What conditions and exclusions apply?
Look for the exclusions, payment conditions and responsibilities set out in the written terms.
Who should I contact?
Save 714-627-5543 and tyler@ocip.biz with your project documents so you can raise a question with the details in front of you.
KEEP A CLEAR RECORD
Keep one project folder.
Put the agreement, any change orders and your product’s warranty information in one place. When something needs clarifying, contact OCIP with those project details in hand.
Keep the published terms, your written agreement and the applicable product warranty documents together. If anything is unclear, ask OCIP which provisions apply to your project before signing.
Questions about coverage.
Material and installation coverage are different. OCIP’s published terms list material warranties and installation provisions separately, with conditions for validity. Read the full terms above and ask which product and installation coverage applies to the pavers and scope in your agreement before work begins.
The complete published warranty and project terms appear above on this page. They include material coverage, installation provisions, payment conditions, change orders, concrete and HOA responsibilities. Read them with your proposal and keep the applicable product documents and signed agreement together for reference.
No. OCIP’s published terms exclude hairline concrete cracks and state coverage for cracks more than one eighth of an inch wide. Read the full conditions above, including payment requirements, and confirm how the provisions apply to your written agreement.
Call or email OCIP with your project details, a description of the concern and photographs where helpful. The number is 714-627-5543 and the email is tyler@ocip.biz. Have your agreement and warranty documents available so both sides work from the same terms.
CONTACT OCIP
Have a coverage question?
Already built with OCIP? Call or email with your project details and the paperwork you have.